01636 701826

74 Gainsborough Road, Winthorpe, Nr Newark, Nottinghamshire, NG24 2NR

No two people are alike, so our services and the attention we will give to you will be different from our other residents. We treat all our residents as individuals.

Prior to joining us we will complete a thorough assessment of your needs and discuss with you on a one-to-one basis how best we can meet your requirements and expectations.

Once you have joined us, an experienced member of staff will be assigned to you as your key contact. In this way you have someone special, who knows you well, that you can discuss things in detail with.

We are registered with CQC to provide ‘Personal Care’ for the elderly under categories (OP) and (DE). This covers:

Personal Care Plan

All Residents will have a tailor made computerised care plan. The personal care plan is developed with your involvement after admission. It will be reviewed and updated monthly to reflect any changes and to ensure that objectives for person centred care and support are addressed. Family and close friends are encouraged to participate in the resident’s daily routine wherever appropriate and are invited to review meetings.

Visits to the Hospital

Should you feel unwell then your own doctor will be called out to attend to you and any follow–up medical treatment will be carried out by the district nurses who call at the Home on most days.

Personal Care

Bathing and assistance with daily personal care is part of our service. The more able residents can utilise the on-suite facilities including the en-suite showers.

Meals & Hot Drinks

All meals are provided as part of our service and hot drinks are available at all times on request. Family and friends are welcome to join you for lunch or tea, provided that we are given at least a days notice in order for us to cater for the additional numbers.

Visits from Family & Friends

We have an open door policy and there is no restriction to visiting times.

Laundry

All personal laundry is carried on the premises and is part of our service. Items of clothing requiring ‘dry-cleaning’ is however not part of our service.

Telephone calls

All bedrooms have a telephone point. There is also a payphone in the main reception area. Residents who wish to have a private telephone in their room may do so and arrange to pay their phone bills with the administrator.

Nurse Alarm System

All bedrooms, lounges and bathrooms have a central nurse call alarm system.

Pocket Money

All Residents have their own pocket money accounts which is readily available to them and their families for inspection.

Hairdressing

Hairdressing services are available on a Tuesdays and all Residents can book for this service.

Additional facilities are available on request.