74 Gainsborough Road, Winthorpe, Nr Newark,   Nottinghamshire NG24 2NR

Admission.

Ladies and gentlemen interested in coming to Winthorpe Hall are encouraged to visit the home and sample the atmosphere and review our level of service. A day’s visit and perhaps taking a meal with us, may give you time to get to know the staff and other guests and adjust to the new surroundings. A month’s trial period is always given before taking up permanent residence. During this period the Client, may if they wish, leave the home at short notice.

Leaving or temporarily vacating the home.

If after a satisfactory one month trial period the Client does wish to stay with us, we ask for a four week notice period. If a resident moves out of the home on a temporary basis (eg. to receive hospital treatment) the room is retained for a period of up to six weeks upon payment of 60% of the normal fee. Social service funded residents are covered by their Council Contract.

We are committed to providing value for money within a comprehensive caring service. Each prospective client will be assessed for the type of care needed. As a residential home we do not cater for clients requiring the full time services of a registered nurse. However should you require it, a district nurse or doctor will visit you at the home as and when required.

Room Tariff.

Fees for a single en-suite room currently (April 2006) start from £335.00 per week. In addition for our clients who want that bit extra we are able to provide top quality spacous rooms having over 40.0 sq metres with en-suite facilities and beautiful views. All rooms have telephone, television and nurse call system.

Fees – What is included.

· Experienced health care specialists (NVQ – team leaders).
· Breakfast / Lunch / Evening snack / Late drinks
· Provision for special diets
· In House Laundry service
· Call for family doctor when required
· Arrange hospital appointments
· Heating / lighting / bathing facilities
· TV & Radio in room.
· Phone in the room if required.
· Automated Nurse Call System.
· Specific care plan
· Single Bedroom (most are ensuite).

Fees – What is not included.

· Chiropody - Available at additional cost (see below).
· Aromatherapy - Available at additional cost (see below).
· Hairdressing - Available at additional cost (see below)
· Newspapers - Available at additional cost (see below).
· Cost of private phone calls.
· Staff to take residents to hospital appointments
   - Available at additional cost (see below)
· Dry Cleaning.

Medication.

If a client wishes to manage his or her own medicines, and it is safe for them to do so, help and support will be provided. A locked drawer will be made available for safekeeping. Normally all drugs will be managed by the care staff team leader and ordered and dispensed under the instruction of a doctor. All resident have the right to see the doctor in private if they so wish.

Fire Safety.

· The home is equipped with a modern automatic fire alarm system (Redcare), which continuously monitors all fire detectors and automatically initiates a call to the fire brigade via the EMCS. All fire notices and procedures comply with current legislation.

· All staff undertake a fire training seminar tailored specifically for Winthorpe Hall. Regular drills ensure your complete safety.

· The fire alarm and automatic fire doors are tested on a weekly basis and all fire-fighting equipment is maintained under contract with an approved fire specialist.

· Residents are not allowed to smoke in their bedrooms and only regulated smoking is allowed in the ground floor conservatory.

Pets.

Many people have pets for company during their lifetime and may wish to bring their pet with them when they move. We would like you to bring your pet with you if it can possibly be accommodated with us. However I have a responsibility to all the other residents regarding their health and safety. We therefore have to treat each case on its merits and I can discuss this with you prior to you joining us.

Meals.

Menus are varied daily over a four-week rotation. Favourite dishes and special diets can be catered for. Clients are encouraged to eat in our dining room, but you can, on occasions, have your meals served in your room if you wish. Tea and coffee are available several times during the day for you and your visitors. Please ask a member of staff.

Religion/Worship.

Residents have the right to meet clergy of any denomination at any time. A private room is available for such meetings.
If staffing levels permit care staff may accompany residents to their local church. Under normal circumstances relatives or the resident should arrange transport and escort for church services.
There is a church (C of E) located within five minutes walking distance from the Home and our clients are most welcome.